Dashboard
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Total Accounts
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Healthy
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Near Limit
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Over Limit
Account Growth
Cumulative accounts registered
Avg Agent Utilisation
% of max agents used by plan tier
Plan Distribution
Accounts per tier
Accounts Requiring Attention
Accounts
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0 selected
ID Account Plan Agents Inboxes Conversations Channels Block Status Actions
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Analytics
Usage patterns & health across all accounts
Live data
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Total Accounts
all plans
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Healthy Accounts
— of total
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Near Limit
— of total
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Over Limit
— of total
Channel Adoption
Accounts with each channel enabled
Channels
Block Mode Distribution
Across all accounts
Block Types
Agent Utilisation by Plan
Average % of max agents used per plan tier
Utilisation
Over-Limit Breakdown
Accounts exceeding each limit type
Limits
Plan Tiers
Edit plan definitions — changes apply to new account assignments
Pricing
Limits
Conversation Block Thresholds
Set how many conversations over the max trigger each warning level.
Example: max=500, soft=1, hard=5
⚠ Soft warning at 501+  •  🚫 Hard block at 506+
Allowed Channels
Settings
Session and diagnostics
API Connection
Active session credentials
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Diagnostics
Test API connectivity
Ready
Data Summary
Cached data status
About
TechSera CRM Command Center
Version: 2.1.0
Backend: FastAPI + asyncpg
Charts: Chart.js 4.4
Database: PostgreSQL
Webhook Tester
Live chat view — receive Chatwoot webhooks & reply to conversations
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Conversations
No messages yet.
Point Chatwoot webhook
to the URL above.
Select a conversation
Plan & Limits
Allowed Channels
Conversation Block
None
No restriction
Soft Block
Warn users
Hard Block
Prevent new convs
Inboxes